HolidayBoxOffice.com Refund Policy
Event tickets purchased with Holiday Box Office are much like concert tickets and tickets to sporting events back in the UK, they are non-refundable and all sales are final.
Refunds for Cancelled Events
For a cancelled event we’ll contact you and issue a full refund automatically, including all fees. Please return tickets bought at a retail location to the same location. On very rare occasions, on events where a music artist is booked to perform, the advertised artist may not show up due to illness, missed flights or other reasons that are beyond our control. If this is the case, we will offer an alternative artist and whatever we believe to be a fair representation of the ticket cost. Due to this being completely out of our control, no refund will be issued.
It’s never happened before, but we like to have everything covered. If the artist booked for Pure Presents doesn’t turn up to the show without notice being given to the venue, or they are booked on a delayed/cancelled flight, through no fault of the venue, you will be compensated in drinks tokens that can be used in Pure Zante or CherryBay upto 50% of your ticket price.
Occasionally in Zante, it does rain, adverse weather is out of our control and events will still go ahead unless we state otherwise, we may find alternative venues or event days, please keep an eye on our Instagram page for updates. Refunds will not be issued for circumstances beyond our control, like the weather. Please make sure you dress appropriately for the event you are attending and the weather conditions on the day.
Events Outside Of Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
Strikes, lock-outs or other industrial action;
Default of third party suppliers or subcontractors;
Where you have requested delivery of Deliverables by text message, the failure of a text message provider to deliver a text message (other than a failure due to non-payment by us of the text message fee);
Public or private telecommunications network failure;
Email delivery system failure;
The acts, decrees, legislation, regulations or restrictions of any government.
In the event of a Force Majeure effecting the safe and successful completion of any event organised and run by Holiday Box Office, we will do everything possible to reschedule the event(s) when it is safe to do so, if this is not possible, we will offer compensation in the form of a Coupon/Voucher up to the total cost of the effected event. The Vouchers will be valid until the end of the following summer season.
HolidayboxOffice.com charges a 7% booking / ticket handling fee
Terms & Conditions
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
License to use website
Unless otherwise stated, Holiday Box Office Limited . and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
republish material from this website (including republication on another website);
sell, rent or sub-license material from the website;
show any material from the website in public;
reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Holiday Box Office Limited express written consent. You must not use this website to transmit or send unsolicited commercial communications. You must not use this website for any purposes related to marketing without Holiday Box Office Limited express written consent.
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose. You grant to Holiday Box Office Limited a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Holiday Box Office Limited the right to sub-license these rights, and the right to bring an action for infringement of these rights. Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Holiday Box Office Limited or a third party (in each case under any applicable law). You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. Holiday Box Office Limited reserves the right to edit or remove any material submitted to this website, or stored on Holiday Box Office Limited’s servers, or hosted or published upon this website.
This website is provided “as is” without any representations or warranties, express or implied. Holiday Box Office Limited makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, Holiday Box Office Limited does not warrant that: this website will be constantly available, or available at all; or the information on this website is complete, true, accurate or non-misleading. Nothing on this website constitutes, or is meant to constitute, advice of any kind.
Limitations of liability
Holiday Box Office Limited will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: or any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if Holiday Box Office Limited has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Holiday Box Office Limited liability in respect of any:
death or personal injury caused by Holiday Box Office Limited negligence;
fraud or fraudulent misrepresentation on the part of Holiday Box Office Limited; or
matter which it would be illegal or unlawful for Holiday Box Office Limited to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, Holiday Box Office Limited has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Holiday Box Office Limited officers or employees in respect of any losses you suffer in connection with the website.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
You hereby indemnify Holiday Box Office Limited and undertake to keep Holiday Box Office Limited indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Holiday Box Office Limited to a third party in settlement of a claim or dispute on the advice of Holiday Box Office Limited’s legal advisers) incurred or suffered by Holiday Box Office Limited arising out of any breach by you of any provision of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to Holiday Box Office Limited other rights under these terms and conditions, if you breach these terms and conditions in any way, 121events may take such action as Holiday Box Office Limited deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Holiday Box Office Limited may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
Holiday Box Office Limited may transfer, sub-contract or otherwise deal with Holiday Box Office Limited rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions constitute the entire agreement between you and Holiday Box Office Limited in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.
Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with EU GOVERNING LAW, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts.
Registrations and authorisations
Holiday Box Office Limited is registered in United Kingdom as ‘Holiday Box Office Limited’ registration number is11036209
Holiday Box Office Limited registered address is: Park Gate, Preston Road 161-163 BN1 6AF Brighton, East Sussex – United Kingdom
You can contact by email: [email protected]
Please note, all our prices are in Euros to SAVE you money, please check with your bank on the day of purchase for your exact exchange rate. It’s approximately: €1 = £0.85, €50 = £43 & €160 = £139.
Holiday Box Office is an online clubbing guide and resort ticket outlet for most of the biggest events around Europe.
You have access to all the information right here on our website!
Feel free to ask us any questions.
Follow us on twitter @HBO_Events for live daily updates on what’s happening around resort!
The co-founder of Holiday Box Office, having worked as Resort Manager for Club 18-30/Escapades and Airtours in Zante between 2011 & 2014, I decided it was time to do my own thing, I also worked in Zante in 2004 & 2007 so have spent a fair amount of my youth on the island I call home. Having worked with the majority of bars/clubs in Laganas, my real aim is to make sure you guys are making the most of your holiday and most importantly getting Value For Money on the best events and excursions available.
Online Ticket Sales: Holiday Box Office limited.- company nr: 11036209 – Park Gate, Preston Road 161-163 BN1 6AF Brighton, East Sussex – United Kingdom – +44 (0) 20 3514 5992 – Company number 09534538 – Bank: Metro Bank – IBAN: GB09MYMB23058026245451 – SWIFT BIC: MYMBGB2L – VAT: 281911401
Local Agent: Zante Box Office Laganas – A van Isselt – Laganas 29092, – Zakynthos, Greece – Tax nr: 057600317 – Zante Box Office is licensed as travel agency & ticket outlet by the Greek Ministry of economy, tourism & sea-navigation – number: 0428Ε60000073301